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An Oregon Perspective on WarningsDon Corson and Nancy Erfle1 Editor's Note: This article is condensed from material presented at the Oregon State Bar Product Liability Section's November 18, 2005 annual meeting and continuing education program. It is intended only as a general overview of the issues involved in a warnings case, and does not address all of the relevant issues.
Product liability claims are usually based on a manufacturing or design defect. One type of design defect occurs when a product is made unreasonably dangerous by a lack of warnings or instructions, or by inadequately communicated warnings or instructions. ORS 30.900; Harris v. Northwest Natural Gas Co., 284 Or 571, 576, 588 P2d 18 (1978). Warnings describe product risks and provide information on how a product should not be used in order to avoid harm. Instructions tell how a product should be used in order for the product to be effective and to minimize safety risks. Warnings and instructions are treated similarly under product liability law and are both referred to as "warnings" throughout this paper. Any qualified safety engineer should agree that the design of a product should eliminate risks as practicable. If a risk or hazard cannot be eliminated, the product design should incorporate guards to protect against the danger. If risks cannot be eliminated or properly guarded, adequate warnings are required, assuming that the utility of the product warrants its presence in the market. This same hierarchy comes into play in product liability cases. From a plaintiff's perspective, the better defective design cases involve failures to eliminate risks or to guard against dangers. It is our view that warnings cases may be the most difficult for the plaintiff, although a lack of warnings or inadequate warnings may be a good part of a case that has some other basis for liability besides the warnings alone. II. SUMMARY OF LEGAL ISSUES A. ELEMENTS OF A CLAIM A product liability case can be brought using legal theories of strict product liability or negligence. Both strict product liability and negligence are commonly pleaded in an Oregon product liability action (some practitioners also plead breach of warranty in appropriate cases). It is our view that Oregon juries typically want to see some element of fault before finding liability, and so from a practical perspective there may not be a great deal of difference in the proof that should be offered under either theory.
B. WHO MUST BE WARNED? The duty to warn extends to foreseeable users and purchasers of the product as well as those who are likely to come into contact with the product. See Brizendine v. Visador Co., 437 F2d 822, 826 (9th Cir. 1970) (applying Oregon law and holding glass manufacturer liable for injuries to plaintiff who suffered an eye injury when glass in a nearby church door shattered); Wood v. Ford Motor Co., 71 Or App 87, 90 (1984) (duty to warn purchasers of product); see also Restatement (Second) of Torts, Section 388, comment a.5 The issue of who to warn may become more complex when third parties or "learned intermediaries" such as physicians are within or affect the chain of distribution. (See section E(8), below). C. WHAT IS AN ADEQUATE WARNING? The adequacy or inadequacy of a warning is of paramount importance in a deficient warnings case. First, whether or not the alleged deficiency is a failure to warn or an inadequate warning, the plaintiff should be able to show that an adequate warning would have rendered the product safe. Second, a manufacturer is liable for injuries caused by an otherwise faultlessly made product if an adequate warning did not accompany the product and the lack of warning rendered that product unreasonably dangerous. Anderson v. Klix Chemical Co., 256 Or 199, 202, 472 P2d 806 (1970); Comment j to §402A. Conversely, there is no manufacturer liability based on a warning deficiency if a faultlessly made product is accompanied by an adequate warning. Glover v. BIC Corp., 6 F3d 1318 (9th Cir. 1993) (interpreting Oregon law); see also Schmeiser v. Trus Joist Corp., 273 Or 120, 132, 540 P2d 998 (1975)(en banc) (no liability for failure to give an adequate warning where a proper warning was actually given); and Comment j to §402A. Where the product is only defective due to its manufacture, however, warnings should be a nonissue under Oregon law, as no type of warning will render an improperly manufactured product safe. Glover, supra. In general terms, a warning should be adequate if it communicates the risk of danger in a manner that is comprehensible by the average consumer and that, if followed, would prevent injury. Anderson, 256 Or at 207-08. The warning must give due consideration to the likelihood of accident and severity of harm that could result from a failure to warn of any dangers inherent in the product and its use, including those dangers that may arise from reasonably foreseeable mishandling or misuse. Id.; Schmeiser, 273 Or at 132; Cole v. Builders Square, Inc., 48 Fed Appx 684 (9th Cir. 2002) cert denied, 38 US 1032 (2003) (manufacturer's duty to warn is not necessarily satisfied if warnings are not provided concerning reasonable foreseeable misuse); and Comment h, §402A. An adequate warning must embody two characteristics. First, the form of the warning must be such that it could be reasonably expected to catch the attention of the reasonably prudent person in the circumstances of its use. Second, the content of the warning must be of such a nature as to be comprehensible to the average user and must fairly communicate the nature and extent of the danger to the mind of a reasonably prudent person. Anderson, 256 Or at 207-08 (quoting from Crane v. Sears Roebuck & Co., 218 Cal App2d 855, 860, 32 CalRptr 754, 757 (1963)); Spruill v. Boyle-Midway, Inc., 308 F2d 79, 85 (4th Cir. 1962). A recent application of Oregon's approach is found in Benjamin v. Wal-Mart, 185 Or App 444, 61 P3d 257 (2002). The wrongful death case involved a man who asphyxiated after he slept with a propane heater in an enclosed space; plaintiff claimed that warning defects led to the death. On appeal, defendant challenged the sufficiency of the causation evidence, arguing that there was no evidence that different warnings would have made any difference because there was no evidence the warnings were read. The Court held that circumstantial evidence "allowing a jury to draw an inference that an adequate warning generally is effective in preventing a particular type of accident can be sufficient to prove causation," and concluded that there was sufficient evidence to support the verdict. Under the federal courts' summary judgment standard, the adequacy of a warning, although still governed by a reasonableness standard, can be determined as a matter of law. See Safeco Ins. Co. of Am. v. Olstedt Constr., 2004 U.S. District LEXIS 8761 (D Or 2004) (no liability for failure to have a glow-in-the-dark warning label on a propane tank that was used in the early hours of the morning). Counsel should also consider product advertising and promotional materials that give an impression of safety, because a warning may be inadequate in light of that advertising and promotion. Where the manufacturer provides safety warnings or instructions that conflict with the product advertising and promotional materials, the marketing representations may justify a reasonable expectation in the average consumer that the product would perform a particular activity safely. However, while evidence of advertising and promotional materials may be sufficient to demonstrate what an ordinary consumer expects from a product, "such evidence by itself rarely will demonstrate that a product is defective." McCathern v. Toyota, 332 Or 59, 79, 23 P3d 320 (2001). D. DUTY TO WARN AFTER SALE The nature, extent, and even the existence of post-sale duty claims is a hotly contested area. The Oregon Court of Appeals' recent opinion in Simonsen v. Ford, 196 Or App 460, (2004), rev den 338 Or 681 (2005), adds to the argument. The conventional view has been that there is no post-sale duty to warn absent an "active, continuous relationship between" the parties, and that the "ordinary contract relationship for the sale of goods" does not create such an active and continuous relationship. See Josephs v. Burns, 260 Or 493, 501-02, 491 P2d 203 (1971) (no continuing duty to warn or remedy post-sale absent "an active, continuous relationship between plaintiff and defendant"), rev'd in part, Smothers v. Gresham Transfer, Inc., 332 Or 83, 23 P3d 333 (2001) (overturning portion of opinion regarding constitutional analysis); Cavan v. General Motors Corp., 280 Or 455, 458, 571 P2d 1249 (1977) (the "ordinary contract relationship for the sale of goods" does not create an active and continuous relationship and consequently "does not call for the imposition of a special rule" creating a post-sale duty to warn). However, where such an active, continuous relationship exists, a claim for negligence can arise separate and apart from the Oregon product liability statutory scheme. See Erickson Air-Crane Co. v. United Tech. Corp., 303 Or 281 (1987) (recognizing negligence claim where manufacturer had representative assigned to provide continued assistance in operation of helicopter and provided inaccurate information post-sale regarding usable life of engine component). In Simonsen v. Ford, 196 Or App 460, plaintiff made a claim against an automobile manufacturer for injuries she received in an automobile collision. Plaintiff initiated her suit against the manufacturer more than ten years after the original sale of the vehicle. Plaintiff's claims, among others, alleged that the manufacturer was negligent: (A) In failing to timely discover the latent defect in the control arm and issue a recall; (B) by delaying the recall notice; and (C) by failing to adequately test to discover the latent defect once Defendant began receiving reports of serious injury. Id. at 466. The trial court reasoned that, as each specification of negligence related to the condition of the product at the time of sale, each fell within the scope of ORS 30.900, and consequently, were time barred by the product liability statue of ultimate repose, ORS 30.905. The Court of Appeals considered whether each specification alleged a pre-sale negligent act which continued post-sale. The court held that "[s]pecifications A and B of plaintiff's negligence claim are subject to ORS 30.905, but specification C is not" Id. at 468.6 The two sides of the bar will likely pursue the teachings Simonsen differently. Plaintiffs will argue that the Court of Appeals made a clear distinction between warning cases that arise because of defects in a product at the time of sale and those cases that arise because of some negligent act that occurred after the date of sale. Defendants will argue that Simonsen does not expand the duties articulated by the Oregon Supreme Court in Cavan or Josephs; rather, the procedural posture of Simonsen forced the Court of Appeals into a limited examination under ORCP 21A(9) of whether there were allegations of negligent post-sale conduct. E. POTENTIAL DEFENSES 1. Federal Preemption of a State Law
Warnings Claim 2. Common Knowledge (Danger that is
Commonly Known and Recognized) 3. Adequate Warning and/or Instructions
were Given 4. Unforeseeable and Substantial Change
in Product that Created the Danger 5. Plaintiff's unique sensitivity 6. Unforeseeable Misuse 7. Comparative Fault 8. Learned intermediary III. SOME PRACTICAL CONSIDERATIONS AND THOUGHTS Product warnings are ubiquitous. Perhaps for that reason, cases premised on a failure to warn appear to be much less common than cases based on inadequate warnings. Inadequate warnings are often part of a product liability case, but less often the sole basis for liability. Where inadequate warnings are alleged, it tends to expand the scope of information that is available to the plaintiff in discovery, and the scope of relevancy at trial. Deciding whether a warning is inadequate, and whether a better warnings would likely have made a difference, depends on the unique factual circumstances of the case. Sooner or later, counsel will need to employ some kind of a warning expert to assist in the evaluation and possible prosecution or defense of the case. There are all kinds of possible witnesses with some expertise and experience in warnings, including psychologists, human factors experts, safety engineers, and product designers and engineers. Although an expert with relevant industry experience may more easily pass the respective state and federal requirements for expert testimony, such experience does not guarantee an understanding of how people perceive and process information, including information that identifies hazards and the consequences of not following a warning's directions. Both sides will want to identify and apply applicable standards for warnings for the subject product. While a manufacturer's meeting a standard is generally not an affirmative defense (absent federal preemption), what standards exist and whether or not they were followed will be important to both plaintiff and defendant. There are many organizations that develop standards, and depending on the organization they may carry some weight in a case. There may be governmental regulations that either apply or could be considered; OSHA standards may also be relevant in certain cases. One of the most commonly-encountered private organizations setting standards is ANSI, the American National Standards Institute. Particular ANSI Standards that may provide a starting point include:
Based on these and other standards, counsel can develop some general sense of the qualities of an adequate warning. The following working considerations may assist counsel in a preliminary assessment of a case, but are not definitive, and are no substitute for an expert evaluation:
Another important consideration in a potential warnings case may be the plaintiff. In addition to all of the other plaintiff factors that can make a case better or worse, there are questions to explore in a warnings case, both in plaintiff's counsel interviews, and in defense deposition of the plaintiff:
Both counsel need to learn what warnings and instructions came with the product, including originally-placed signs and instructions, which are often in a document that is separate from the product. Similarly, both sides will be interested in the warnings that came with prior and subsequent versions of the product, warnings for similar products from the same manufacturer, prototype warnings, and relevant warnings and instructions obtained by defendant from other sources. Other documents of interest concern the manufacturer's identification of product hazards and risks, and its knowledge of those hazards and risks, such as risk assessment studies, failure analyses, and internal company communications on the subject. Another important discovery issue is prior and subsequent injuries for both the same product and for similar products. Plaintiff will need to use depositions to explore the defendant's knowledge of product hazards and risks and consideration, development, and possible testing of warnings and instructions. Depositions often include inquiries about defendant's possible involvement with creating or changing industry standards, and any lobbying efforts with relevant standard-setting organizations. Obviously, defense counsel need to anticipate and prepare for these expected lines of questioning. At trial, the Oregon State Bar Uniform Jury Instructions address product liability cases based on a theory of failure to warn or inadequate warnings. The general strict product liability instructions are UCJI 48.01 and 48.02; the latter instructs that a product may be in a defective condition "[b]y the absence of adequate warnings or instructions." The specific warnings instruction is UCJI 48.08:
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